Senior Operations Associate

Attendance

Hybrid

Job number

33980

As a Senior Operations Associate (S4), you play a key role in the processing, monitoring, and analysis of administrative activities. You contribute to delivering a distinctive client experience while enhancing the operational performance of the unit.

Key Responsibilities

Manage and monitor administrative files and activities
Perform data entry while ensuring accuracy and compliance
Respond to requests from clients and business partners
Contribute to team knowledge sharing and collaboration
Support continuous improvement of processes
Identify and resolve operational issues
Adhere to compliance requirements and risk management standards
Prioritize tasks and meet established deadlines

Qualifications

High school diploma
Experience in administrative work
Proficiency with the Microsoft Office Suite
Strong communication skills in both French and English
Attention to detail, organization, and autonomy
Ability to manage multiple priorities effectively

Languages:

French

Your benefits

In addition to competitive compensation, you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

* Health and wellness program, including many options

* Group insurance

* Generous pension plan

* Employee and Family Assistance Program

* Preferential banking services

* Opportunities to get involved in community initiatives

* Telemedicine service

* Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family. 

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

Making a bold move in a people-first environment

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people's lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees. 

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!

Apply

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?