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Senior Advisor International Services

Attendance
Hybrid
Job number
23028
Category
Senior Professional
Status: Permanent
Type of Contract
Permanent
Schedule: Full-Time 
Full Time / Part Time?
Full-Time
Posting date
17-Oct-2024
Location: Montreal, Quebec
City
Montreal
Province/State
Quebec
Area of Interest: Advisory services, Commercial banking

As a Senior Advisor in the International Services team at National Bank, you will be acting as the reference person for the sector. It is through your motivation to work as a team to change things and question the status quo, your experience in process management and your knowledge of international products and technology, that you have a positive impact on the lives of your colleagues, customer experience, and the Bank's efficiency in promoting the delivery of continuous value.

Your role: 

  • Participate in different projects to improve the quality of service, customer experience, operational processes in different sectors
  • Write, review, and edit all documentation (operational processes, product development, procedures...)
  • Develop and propose effective work tools/processes to improve the operation’s profitability
  • Establish and maintain effective communication with our various partners in international activities
  • Coordinate the production and updating of all documents for the sector
  • Support our business partners to ensure the stability of their work tools

Your team: 

As part of the International Services sector, you will be part of a team of 10 colleagues, and you will report to the Product Manager. Our team stands out for its expertise in its products, processes and teamwork. We maintain a very high quality of delivery in a great work atmosphere.

We offer a wide range of ongoing learning opportunities for your development, including hands-on learning, training courses and collaborating with colleagues who have varied expertise and profiles.

Prerequisites:

  • Bachelor's degree in a related field and five years' relevant experience OR Master's degree in a related field and three years' relevant experience OR University certificate and seven years' relevant experience
  • We are really looking for someone that:
    • Is proactive, autonomous and enjoys working in an agile environment
    • Adapts easily in a constantly evolving environment
Languages:
English, French
Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

Skills

Agile Methodologies Continuous Improvement Diversity & Inclusion Empathy Global Operations Influence others Learning Agility Proactivity Resiliency Teamwork Vendor Management

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

  • Health and wellness program, including many options
  • Flexible group insurance
  • Generous pension plan
  • Employee Share Ownership Plan
  • Employee and Family Assistance Program
  • Preferential banking services
  • Opportunities to get involved in community initiatives
  • Telemedicine service
  • Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. 

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first:

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.  Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We want to offer an accessible, barrier-free workplace to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!

Why work at National Bank?

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

See more

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?

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Discover our culture

Duration: 1 min 25 sec
Flexibility
Flexibility
Wellbeing
Wellbeing
Development
Development
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Inclusive Environment

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