Senior Relationship Marketing Advisor

Attendance

Hybrid

Job number

24191

Category

Senior Professional

Status: Permanent

Type of Contract

Permanent

Schedule: Full-Time

Full Time / Part Time?

Full-Time

Posting date

13-Jan-2025

Location: Montreal, Quebec

City

Montreal

Province/State

Quebec

Area of Interest: Marketing

A career as a Senior Relationship Marketing Advisor in the Customer Experience and Data Valorization team at National Bank means acting as a relationship marketing and customer engagement specialist. It is through your experience in targeted communications, client engagement and support, and monitoring and optimizing the performance of marketing campaigns that you have a positive impact on the client's experience with National Bank.

Your job:

Make sure to take care of needs within the dedicated business line, ask questions, make sure to understand their reality and issues
Propose relationship marketing strategies to engage customers who own banking products and contribute to the achievement of related business objectives
Coordinate the production and delivery of relationship marketing campaigns
Monitor performance, socialize results, recommendations, highlights, risks and issues, as well as their impacts
Actively participate in attached working groups as a relationship marketing expert
Maintain constant and proactive communication with our partners in order to fully understand the reality on the ground and the impacts in order to quickly adjust strategies as needed

Your team:

Within the Customer Experience and Data Enhancement sector, you will be part of a team of 8 colleagues and you will report to the Director, Relationship Marketing – Individual Focus & Performance Monitoring. Our team stands out for its culture of collaboration, its human side and its desire to deliver quality work.

A test on knowledge of French and English may be required to validate the level.

We favor a variety of forms of continuous learning to enrich your development, including learning in action, training content made available to you and working in collaboration with colleagues with diverse expertise and profiles. We believe that each employee is in control of his or her professional development and we listen to them and want to provide them with the means to achieve their goals. All ideas are good!

Prerequisite:

Required level of academic experience Bachelor's degree in communications, marketing or similar discipline
Knowledge of written and oral English essential (key partners for this position are located outside of Quebec)
Experience in relationship marketing and strategy
Experience in managing major projects (tight deadlines, multiple stakeholders, change management)
Ability to translate business objectives into measurable and quantifiable marketing objectives
Analytical and problem-solving skills
Demonstrate a strong work ethic: autonomy, proactivity, organization and rigor
Financial literacy
Knowledge of corporate banking products (an asset)
Knowledge of Power BI, Adobe Analytics, and Salesforce Marketing Cloud tools (an asset)

Languages:

English, French

Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

Skills

Artificial Intelligence Cybersecurity Diversity & Inclusion Empathy Initiative Learning Agility Resiliency Teamwork

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

* Health and wellness program, including many options

* Flexible group insurance

* Generous pension plan

* Employee Share Ownership Plan

* Employee and Family Assistance Program

* Preferential banking services

* Opportunities to get involved in community initiatives

* Telemedicine service

* Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. 

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.   Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. 

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!

Apply

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?