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Senior Digital Business Analyst

Attendance
Hybrid
Job number
23379
Category
Senior Professional
Status: Permanent
Type of Contract
Permanent
Schedule: Full-Time 
Full Time / Part Time?
Full-Time
Posting date
12-Nov-2024
Location: Montreal, Quebec
City
Montreal
Province/State
Quebec
Area of Interest: Information technology

A career as a Senior Digital Business Analyst in the Digital Special Projects team at National Bank means acting as a digital transformation facilitator. This role allows you to actively contribute to our organization with your analytical mind, process documentation skills, and expertise in workshop facilitation.

Your job

  • Collect and document the business needs of stakeholders, supporting prioritization in collaboration with product owners.
  • Write business requirements, ensure traceability, and identify dependencies.
  • Ensure the delivery of solutions that respect data privacy (Privacy-by-Design).
  • Perform analysis of context, impacts, processes, and business rules, while tracing the gaps between the current and future situation.
  • Facilitate cross-sector workshops to clarify business issues and scenarios.
  • Co-produce and document backlog items in the collaboration tool.
  • Understand the scope of the processes to be optimized by proactively planning activities for the various deliverables, as well as being able to present them verbally and graphically
  • Define test scenarios and propose a change management strategy.

Your team

Within the Digital Customer Experience sector, you will join a team of 60 talented colleagues, reporting to the Senior Director of Digital Special Projects. Our team operates in agile "startup" mode, promoting innovation and collaboration.

National Bank values continuous development and internal mobility. Personalized training programs allow you to master your profession and broaden your skills, enriched by access to colleagues with varied and multidisciplinary backgrounds.

Prerequisite

  • Expertise in Design Thinking and Process Improvement (BPMN) methodologies
  • Experience in business process transformation, continuous improvement and change management in a technological environment
  • Knowledge of banking systems and processes
  • Proficiency in JIRA and Confluence tools
  • Ability to work independently in startup mode.

Languages:
English, French
Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

Skills

Analytical thinking Atlassian Confluence Digital Applications Diversity & Inclusion Empathy Initiative Jira Learning Agility Resiliency Teamwork
Your benefits


In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
  • Health and wellness program, including many options
  • Flexible group insurance
  • Generous pension plan
  • Employee Share Ownership Plan
  • Employee and Family Assistance Program
  • Preferential banking services
  • Opportunities to get involved in community initiatives
  • Telemedicine service
  • Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. 

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.


We're putting people first


We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.   Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. 

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!!

Why work at National Bank?

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

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For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?

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Discover our culture

Duration: 1 min 25 sec
Flexibility
Flexibility
Wellbeing
Wellbeing
Development
Development
Inclusive Environment
Inclusive Environment

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