Senior Learning and Development Specialist

Attendance

Hybrid

Job number

24119

Category

Intermediate Professional

Status: Permanent

Type of Contract

Permanent

Schedule: Full-Time

Full Time / Part Time?

Full-Time

Posting date

07-Jan-2025

Location: Toronto, Ontario

City

Toronto

Province/State

Ontario

Area of Interest: Wealth management

As a bilingual French and English Senior Learning and Development (L&D) Specialist, your experience and creativity will allow you to function as a jack-of-all-trades to design, develop and facilitate learning content for National Bank Independent Network (NBIN) clients and employees. Dynamic, detail-oriented, creative and charismatic are all words co-workers use to describe you. Your understanding of adult learning and comfort in training technology-related content will help bridge the gap between talent and business objectives. You will accomplish this with professionalism, acting as an ambassador for NBIN’s values – Partnership, Agility and Empowerment.

Your role:

Apply adult learning principles and ADDIE methodology to create high-quality learning content such as classroom training, micro-videos, on-screen automated tutorials and user guides.
Facilitate virtual and in-person training classes for both clients and employees.
Understand the business needs and tools available to deliver learning solutions that target NBIN business objectives.
Develop relationships and partner with subject matter experts and stakeholders on multiple projects working primarily as a designer/developer of learning resources.
Keep up-to-date on L&D best practices and use emerging technologies to develop innovative learning solutions.
Conduct technology platform demonstrations for clients and/or prospects.
Execute high-priority ad hoc training requests seamlessly into your other assigned project timelines.
Champion a culture of learning and development by fostering an environment where NBIN clients and employees are encouraged to grow their personal and professional development goals.

Your team:

Learning & Development is a small and agile group composed of 4 members reporting into the Practice Management & Business Evolution team at NBIN. We strive to provide high quality results within short timelines. We are focused on delivering training on NBIN technology and platforms, industry-related insights and trends, as well as personal and professional development programs. As ambassadors of learning and NBIN, we aspire to be valued resources who are professional, positive and fun.

Please note this position has to flexibility to work out of either the Toronto or Montreal office.

Prerequisites:

Bachelor’s Degree or certification (preferably Instructional Design or Adult Learning) or 5+ years of practical experience creating technology-based and/or industry learning resources. OR any other combination of education and experience considered equivalent.
5+ years of experience facilitating virtual and in-person training.
2+ years of experience in financial services/wealth management preferred.
Excellent communication and presentation skills.
Ability to quickly learn new complex concepts and turn them into high-quality learning resources.
Ability to work independently and as part of a team under tight timelines.
Comprehensive knowledge of MS Office suite (Word, Excel, PPT, Teams).
Experience with video editing software (Camtasia preferred).
Experience with WalkMe and Axonify would be beneficial but is not required.

Languages:

English, French

Skills

ADDIE Adult Learning Camtasia Content Development Employee Training Facilitation Learning Agility Learning and Development Resiliency Teamwork Training & Development Training Delivery Training Development Training Needs Analysis Wealth Management

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

* Health and wellness program, including many options

* Flexible group insurance

* Generous pension plan

* Employee Share Ownership Plan

* Employee and Family Assistance Program

* Preferential banking services

* Opportunities to get involved in community initiatives

* Telemedicine service

* Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. 

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.   Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. 

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!

Apply

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?