Senior Manager Employee Voice

Attendance

Hybrid

Job number

22821

Category

Manager

Status: Permanent

Type of Contract

Permanent

Schedule: Full-Time

Full Time / Part Time?

Full-Time

Posting date

27-Sep-2024

Location: Montreal, Quebec

City

Montreal

Province/State

Quebec

Area of Interest: Business intelligence and data

A career as a leader in the Employee Voice practice at National Bank means providing a clear understanding of its employees' experience and an understanding of their evolution in a changing world of work. Thanks to your leadership and your skills in psychometrics and workplace behavior analysis, you design and implement an employee voice strategy aimed at collecting and analyzing data related to the engagement, satisfaction, well-being and development of all its teams.

Your job

Manage a team of 2 senior employee voice experts who are tasked with overseeing the planning, execution, and analysis of research initiatives using surveys and other relevant methodologies
Collaborate with business sectors and centres of expertise to understand business objectives and provide strategic advice on research design and methodology
Work with external vendors to ensure execution of the preferred strategy
Design measurement tools adapted to business objectives and target audiences such as satisfaction surveys, climate surveys, or others and administer them in accordance with ethical and deontological standards
Write concise and clear reports presenting key findings, trends, variances and correlations. In collaboration with data scientists, process and analyze the data collected using appropriate statistical software
Formulate concrete recommendations that are relevant to the realities of the various business sectors to improve the employee experience and organizational performance
Monitor the implementation of improvement actions and evaluate their impact. Ensure the reliability, validity and relevance of the measurement tools used and develop them as needed.
Carry out a scientific and technological watch on best practices to support all HR practices through your expertise in psychometrics

Your team

Within the Employee Experience Connectors sector, you are part of a team of about twenty employee analytics specialists and report to the Senior Director of Analytics Strategy, Voice and Employee Data. You regularly collaborate with partners and suppliers to contribute to the improvement of the various HR practices, the quality of life at work and the performance of our organization.

Our team stands out for innovation in employee analytics and influencing decisions that drive our employee experience.

Prerequisite

Master's or PhD degree in occupational psychology, psychometrics, statistics or related field
Minimum 5 years of experience in a position related to applied research in the field of organizational behavior
Management experience
Mastery of quantitative and qualitative methods for collecting and analyzing behavioral and perceptual data
Proficiency in statistical software (SPSS, R, desirable) and office tools (Excel, PowerPoint, etc.)
Ability to work in partnership and guide teams in the analysis work to generate concrete and relevant findings
Excellent writing, synthesis and communication skills
Analytical skills, rigor and synthesis
Listening, pedagogy and customer service
Curiosity, creativity and sense of innovation

Languages:

English, French

Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

Skills

Critical Thinking Data-Driven Decision-Making Decision Making Diversity & Inclusion Emotional Intelligence Innovation Management Learning Agility Managerial Courage Mobilization Risk Management Strategic Vision Strategy Execution Stress Management Team Alignment Teamwork

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

Health and wellness program, including many options
Flexible group insurance
Generous pension plan
Employee Share Ownership Plan
Employee and Family Assistance Program
Preferential banking services
Opportunities to get involved in community initiatives
Telemedicine service
Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. 

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first:

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.  Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We want to offer an accessible, barrier-free workplace to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!

Apply

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?