Operations jobs for Indigenous People

Attendance

Hybrid

Job Number

19398

Category

Professional

Status: Permanent

Type of Contract

Permanent

Schedule: Full-Time

Full Time / Part Time?

Full-Time

Posting date

21-Mar-2024

Location: Montreal, Quebec

City

Montreal

Province/State

Quebec

Area of Interest: Operations

As part of initiatives to promote inclusion and equity, we strongly encourage people who identify as Indigenous Peoples to apply for a job at National Bank. This posting is reserved for self-identified individuals.

The term "Indigenous Peoples" refers to the First Peoples of North America and their descendants. Persons belonging to the First Nations, Métis or Inuit group.

If you have any questions, feel free to contact Colombe Maixente Vanié, Narimane Laguel, or Geneviève Choquette from the Operations Recruitment team at recrutement.ops@nbc.ca.

If you wish to apply, you can do so via this online job posting and we will contact you via email.

Your compensation

The compensation offered is based on the level of the job and your skills.

Your role

The Operations sector plays a key role in delivering products and services to clients. Every day, we move closer to our transformation, automation, and digitization goals, thanks to the expertise of the professionals in this sector who strive to ensure we offer a distinctive experience to our clients.

There are several job opportunities within the Operations sector: Investment, Commercial Banking, Card Delivery, and Personal Banking. By joining our team, you’ll be able to develop and pursue a career in the following positions with opportunities for advancement:

• Senior Clerk: provide administrative support, perform data entry and day-to-day transactions
• Technical advisor: continuously improve processes, provide support to teams and partners
• Analyst: analyze and interpret data, follow compliance rules, and manage risk
• Advisor: advise clients and handle complex and/or critical operations situations

Depending on your skills, availability, and interests, our recruitment team will guide you towards the best job option for you.

Your team

You will collaborate with more than 2,500 people who receive, qualify, and process most of our client requests and transactions.

We want to offer you a job that promotes work-life balance and contributes to your quality of life. For example, we offer a hybrid work environment along with a flexible schedule in accordance with operational needs.

Training and development

The Bank values ongoing development and internal professional development. Our personalized training programs with on-the-job learning help you to master your role and develop new fields of expertise.

Prerequisites

• Academic training and/or work experience related to the field
• Aptitude for administrative work
• Ability to provide quick and efficient customer service
• Knowledge of Microsoft Office suite and collaboration tools
• Team spirit and an eagerness to learn
• Knowledge of the banking industry, an asset

Skills

Client Counseling Customer Experience Customer Support Data Analysis Process Improvement Risk Analysis Teamwork

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

Health and wellness program, including many options
Flexible group insurance
Generous pension plan
Employee Share Ownership Plan
Employee and Family Assistance Program
Preferential banking services
Opportunities to get involved in community initiatives
Telemedicine service
Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. 

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first:

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.   Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. 

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!

Apply

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?