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Senior Administration Agent

Attendance
Hybrid
Job number
33155
Category
Intermediate Professional
Status: Permanent
Type of Contract
Permanent
Schedule: Full-Time 
Full Time / Part Time?
Full-Time
Posting date
20-May-2026
Area(s) of interest: Administrative support and coordination
Location(s): Toronto
A career as a senior administration agent in the Real Estate Financing team at National Bank means acting as a specialist in commercial loan administration. This role allows you to make a meaningful impact on the organization through your ability to support colleagues through change, your contribution to the evolution of our business practices, as well as your influence, leadership, and collaborative mindset.

Your job
  • Manage the administration of complex files by providing advanced administrative support during professional activities
  • Collect, analyze, and validate data quality to support operations and ensure compliance
  • Independently perform various administrative tasks in accordance with established policies, standards, and procedures
  • Respond to requests from partners and stakeholders by delivering high-quality, professional service
  • Meet deadlines while maintaining high quality standards in deliverables
  • Resolve non-standard situations and recommend solutions to optimize operational processes
Your team
Within the Commercial & Private Banking 1859 sector, you will be part of a team of approximately 20 colleagues and report to the Director, Administrative Support. Our team stands out for its expertise, collaboration, and ability to adapt in a constantly evolving environment. We aim to offer you maximum flexibility to support your work-life balance, including a hybrid work model and adaptable schedule.

Our action-based training programs help you develop and strengthen your expertise. You will benefit from tailored content in transaction finance administration and corporate finance to support your continuous development.

At National Bank, we value internal mobility and provide access to resources such as the Data Academy, language training, Harvard Learning Center, as well as coaching and mentoring. Collaboration with colleagues from diverse backgrounds and experiences further enriches your professional growth.

Prerequisites
  • Hold a college diploma or equivalent training and at least four years of relevant experience
  • Have experience in customer service or administrative support within a professional environment
  • Demonstrate knowledge of commercial products and services or the ability to quickly learn them
  • Have a good knowledge of technological tools and administrative systems
Languages:
English

Skills

Communication Diversity & Inclusion Driving Results Emotional Intelligence Teamwork Accountability Client-focused Detail-oriented Empathy Initiative Learning Agility Resiliency Influencing Humility Collaboration
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and family assistance program
* Preferential banking services
* Involvement in community initiatives
* Telemedicine service
* Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment
We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!

Why work at National Bank?

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

See more

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?

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Discover our culture

Duration: 1 min 25 sec
Flexibility
Flexibility
Wellbeing
Wellbeing
Development
Development
Inclusive Environment
Inclusive Environment

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