Chief Advisor Operational Risk - Practice Lead - - 32289 - NATIONAL BANK OF CANADA

Chief Advisor Operational Risk - Practice Lead

Attendance

Hybrid

Job number

32289

Category

Senior Professional

Status: Permanent

Type of Contract

Permanent

Schedule: Full-Time

Full Time / Part Time?

Full-Time

Posting date

15-Apr-2026

Area(s) of interest: Risk management

Location(s): Montreal, Toronto

A career as Chief Advisor – Governance & Oversight of Operational risk and resilience mean playing a key role in the Bank's operational readiness and resilience by translating the prudential requirements issued by regulators and expectations of internal committees into concrete, sustainable and measurable operational practices for the Bank.

Your role is located within the Senior Management Team on Governance and Transformation of Operational and Third-Party Risks, located within the Bank's second line of defence. Without direct line authority, your role places you as the lead for the team's practises, where your ability to influence will be put forward to achieving your objectives in this key role.

With your expertise in governance, operational risk and resilience, as well as your ability to structure, prioritise and ensure the smooth functioning of the framework’s day-to-day operations, you contribute directly to regulatory compliance, reduce risk and increase the Bank's operational maturity in a sustainable manner. This role requires proven leadership that will ensure your success as part of the team you are joining.

Your job:

Act as an expert reference and operational anchor for governance and oversight of operational risk and resilience within the Bank.
Lead the team on the day-to-day operations of the operational risk management framework in line with the regulatory requirements of OSFI Guideline E-21: Planning, risk-based prioritisation, monitoring deliverables and managing dependencies.
Interpret each of the regulatory requirements and translate them into clear operational expectations, controls, quality criteria and proof requirements applicable within the Bank, both by the first and second lines.
Be at the forefront of discussions with the Bank's Internal Audit and regulators on the adequacy or inadequacy of the governance framework, methodological aspects or execution by stakeholders.
Structure and promote governance rituals: Follow-ups, dashboards, indicators, escalation mechanisms and issue management.
Review, challenge and ensure consistency of risk and control assessments (CARR, RCA, Kris/KPIs, incidents, losses, scenarios) based on actual operational expectations of the operational risk management framework to identify gaps and improvements needed.
Oversee both operational risk management oversight and operational resilience monitoring in a consistent and sustainable logical suite: Critical operations, disruption tolerances, testing, continuity and recovery.
Prepare presentations for and actively contribute to relevant governance committees and tribunes.
Ensure the quality of documentation, its accessibility according to the target audience (access management), traceability and robustness of deliverables related to each of the points mentioned above.

Your team:

You work on an Operational risk and resilience Governance and Oversight team made up of several other Senior Advisors, and work closely with teams of risk experts, business sectors, Operations, Technology and Corporate functions at the Bank.

Prerequisites:

10 years or more of relevant experience in risk management, particularly in operational risk, resilience, technology or business continuity.
Proven experience in second line of defense, internal audit or in a risk governance function.
Proficiency in prudential requirements and operational risk and resilience frameworks (OSFI Guideline E-21 or equivalent).
Ability to structure, prioritize and deliver in complex and cross-sector contexts
Excellent communication skills, collaboration and professional judgement.

Languages:

English, French

Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

Skills

Diversity & Inclusion Governance Risk and Compliance Leadership Operational Risk Stakeholder Management Teamwork Influence others Initiative Learning Agility Resiliency Risk management framework Proactivity

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

* Health and wellness program, including many options

* Flexible group insurance

* Generous pension plan

* Employee Share Ownership Plan

* Employee and family assistance program

* Preferential banking services

* Involvement in community initiatives

* Telemedicine service

* Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!

Apply

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?