Senior Digital Business Analyst

Attendance

Hybrid

Job number

34373

Category

Senior Professional

Status: Permanent

Type of Contract

Permanent

Schedule: Full-Time

Full Time / Part Time?

Full-Time

Posting date

28-Jul-2026

Area(s) of interest: Information technology, Project management and agile methodology, Web and digital

Location(s): Montreal

A career as a Digital Business Analyst in the Digital and Commercialization team at National Bank means acting as a key link between business stakeholders and delivery teams.

You will work in agile mode in a squad responsible for managing and delivering business and technology initiatives for various sectors.

In this role, your expertise in digital business analysis will contribute to achieving the Bank's business objectives and have a positive impact on the organisation.

Your role

Support product owners, business partners and digital delivery teams in their decisions and deliverables
Adopt a user-centric and solution-agnostic approach for multidomain initiatives
Define the scope of processes to be optimised and proactively plan the activities needed to deliver expected results
Perform detailed, high-level impact analyses on the entire scope of the change, with the support of content experts
Actively contribute to partner selection activities, analyse proposed solutions and recommend the most appropriate options
Define and identify user acceptance test scenarios (UAT) and support users throughout the operational transition
Make recommendations to support the change management strategy.

Your team

In the Digital and Commercialization sector, you will report to the Senior Manager – Digital and join a team of 6 digital specialists.

We offer a flexible work environment designed to support your quality of life, including hybrid work methods and flexible work schedules.

The Bank values continuous development and internal mobility. Our personalised training programs, focused on on on-the-job learning, help you strengthen your expertise and develop new skills. You will also have access to resources such as the Data Academy, language training, the Harvard Learning Centre, coaching and mentoring at any time.

Prerequisites

Solid business analysis skills in a technology-oriented environment for more than 7 years
Experience in end-to-end business process transformation, change management and continuous improvement
Strong business acumen and good understanding of banking activities, processes and issues, including regulatory and governance requirements
Knowledge of improving and mapping business processes, including NBMM modelling
Knowledge of quality assurance practises, including strategies and test scenarios
knowledge of agile methodologies such as Scrum, kanban and safe, as well as Atlassian tools such as Jira and Confluence.

Languages:

French

Skills

Agile Methodologies Communication Leadership Problem Solving Stakeholder Management Teamwork Initiative Learning Agility Strategic Thinking Prioritization Digital channels Synthesis Management

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

* Health and wellness program, including many options

* Flexible group insurance

* Generous pension plan

* Employee Share Ownership Plan

* Employee and family assistance program

* Preferential banking services

* Involvement in community initiatives

* Telemedicine service

* Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!

Apply

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?