Chief Digital Business Analyst

Attendance

Hybrid

Job Number

21242

Category

Senior Professional

Status: Permanent

Type of Contract

Permanent

Schedule: Full-Time

Full Time / Part Time?

Full-Time

Posting date

26-Jun-2024

Location: Montreal, Quebec

City

Montreal

Province/State

Quebec

Area of Interest: Information technology

Want to be part of the digital transformation at National Bank?
Do you like to do things differently and use your creativity?
Would you like to contribute to the delivery of innovative digital solutions?

We are currently looking for a Chief Digital Business Analyst to collaborate on a special digital project.

As a Business Analyst, you act in agile mode as a liaison between the business team and the delivery team.

This role allows you to have a positive impact on our organization, thanks to your business analysis skills, which contributes to the implementation of new technologies.

Your job

Support Product Owners, stakeholders and the digital delivery team in their decision making and deliverables
Define scope of processes to be optimized and proactively support business planning for different deliverables
Ensure the delivery of a solution that adequately meets business needs by integrating data management and security (Privacy-by-Design)
Apply best practices to identify and write business requirements (non-functional, informational, transitional), understand their linkages and ensure traceability
Lead workshops with multiple stakeholders at various levels and expertise
Model current and target processes based on Bank mapping practices
Perform high-level, detailed impact analysis from all angles of the process with the help of experts
Actively participate in the partner search process, write requirements, analyze various solutions and make recommendations on solutions to be retained
Define, identify user test scenarios and support users in operational transfer.

Your team

Within the digital special projects sector, you are part of an autonomous team of about fifty people and actively participate in the Bank’s digital transformation. Our team stands out for its great complicity, its unparalleled spirit of mutual aid as well as its great dynamism and sense of innovation!

You report to the Senior Manager – Digital Special Projects.

We aim to offer you maximum flexibility to promote your quality of life. This includes an hybrid work environment, as well as a flexible and adaptable schedule.

The Bank values continuous development and internal mobility. Our personalized training programs, based on learning in action, allow you to master your profession and develop new fields of expertise. Tools such as Data Academy, Language Training, Harvard Learning Centre and coaching and mentoring are available to you at all times.

Prerequisites

Industry-related university degree with several years of relevant experience
Business analysis skills in a technology-based ecosystem
Knowledge of payment processes and systems
Proficiency in Design Thinking methodologies and tools
Experience in end-to-end business process transformation, change management and continuous improvement
Knowledge of business process improvement and mapping: modeling, BPMN, lean approach
Knowledge of quality assurance processes (Strategies and Test Scenarios)
Knowledge of Agile methodology (Scrum, Kanban, SAFe) and Atlassian tools (JIRA, Confluence, …)
Strategic thinking, analytical, synthesis and communication skills
Ability to work in Startup/ autonomous and multidisciplinary Team mode.

Languages:

Language: French

Language: English

Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

Skills

Agile Methodologies Atlassian Business Impact Analysis Cartography Communication Design Thinking Diversity & Inclusion Initiative JIRA Lean Agile Learning Agility Modeling Numerical Analysis Resiliency Teamwork

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

Health and wellness program, including many options
Flexible group insurance
Generous pension plan
Employee Share Ownership Plan
Employee and Family Assistance Program
Preferential banking services
Opportunities to get involved in community initiatives
Telemedicine service
Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. 

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first:

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.   Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. 

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!

Apply

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?