Chief Business Analyst

Attendance

Hybrid

Job number

29902

Category

Senior Professional

Status: Permanent

Type of Contract

Permanent

Schedule: Full-Time

Full Time / Part Time?

Full-Time

Posting date

16-Jan-2026

Area(s) of interest: Information technology

Location(s): Montreal

A career as a Chief Business Analyst at National Bank means acting as a liaison between business teams and delivery teams.

As part of the ODLD strategic project (OSS Data loading & Distribution), we manage and distribute OSS data within various sub-domains or business capacities specifically governed.

Each sub-domain is responsible for data governance and distribution through APIs and event-based streaming mechanisms. They also ensure that essential non-functional requirements are met and maintained, such as continuous service availability and appropriate recovery measures.

This project is part of an overall transformation context, as defined in the strategic plan for 2026-2030. This plan highlights the importance of strengthening the organization’s execution capacity while maintaining the cohesion and expertise of the teams involved.

Your job

Perform detailed, high-level impact analyses on all angles of the process and with the help of experts, define the scope of business analysis activities and proactively take charge of their planning and execution (deliverables)
Documenting functional and non-functional requirements (role management, permissions, data access, availability, recovery)
Map and validate provisioning and streaming flows (data lineage, mapping)
Collaborate with teams supporting it and business sub-domains/capabilities to understand OSS data transformation and distribution needs
Support product owners, partners and it teams in their decision-making and deliverables, and ensure traceability of technical needs and dependencies
Lead multi-stakeholder workshops at various levels and expertise with leadership
Apply best practices to identify and draught business requirements (functional, non-functional, informational, transitional), understand their links and ensure their traceability
Support the design, testing and deployment phases, define and identify user test scenarios and support users in the operational transfer contribute to the change management strategy for people who use the solution.

Your team

IT and Operations have more than 5500 experts who work in an agile, proactive and collaborative way to seize opportunities, stay on the cutting edge of technology and continuously improve processes.

You are part of a large team of 150 colleagues in Wealth Management and report to the Senior Manager. Collaborative and modern environment.

We offer you an opportunity for growth in the context of digital transformation by participating in a high-impact strategic project in an engaged and dynamic team.

Our goal is to offer you maximum flexibility to promote your quality of life. This includes a hybrid work environment and a flexible, adaptable schedule.

The Bank values continuous development and internal mobility. Our personalized training programs, based on on-the-job learning, help you master your profession and develop new fields of expertise. Tools such as the Data Academy, language training, the Harvard Learning Centre and coaching and mentoring support are available to you at any time.

Prerequisites

University degree in a related field and several years of relevant experience
Experience in business analysis in complex and cross-sector environments, ideally in wealth management
Knowledge of business process improvement and mapping, change management and continuous improvement: Modelling, NBMM, lean approach
Experience with test scenarios and user support
Knowledge of agile methodology (Scrum, Kanban, safe) and Atlassian tools (Jira, Confluence, etc.)
Knowledge of the complete transformation of data, from initial uploads to database storage and exposure via API or streaming
Ability to think strategically, analytical, synthesis and communication skills, including ability to explain technical issues to non-technical stakeholders
knowledge of new cloud technologies, AWS, APIs, OSS and underlying data, an asset.

Languages:

French

Skills

Agile Methodologies Business Impact Analysis Business Process Improvement Business Process Mapping Change Management Communication Data Analysis Functional Analysis Testing Digital literacy Influence others Information Technology Applications Meeting facilitation AWS Lambda Atlassian

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

* Health and wellness program, including many options

* Flexible group insurance

* Generous pension plan

* Employee Share Ownership Plan

* Employee and Family Assistance Program

* Preferential banking services

* Opportunities to get involved in community initiatives

* Telemedicine service

* Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. 

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.   Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. 

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!

Apply

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?