Senior Business Analyst - Digital Performance - - 20626 - NATIONAL BANK OF CANADA

Senior Business Analyst - Digital Performance

Attendance

Hybrid

Job Number

20626

Category

Senior Professional

Status: Permanent

Type of Contract

Permanent

Schedule: Full-Time

Full Time / Part Time?

Full-Time

Posting date

02-May-2024

Location: Montreal, Quebec

City

Montreal

Province/State

Quebec

Area of Interest: Marketing

A career as a Senior Business Analyst - Digital Performance in the Martech team at National Bank means acting as a specialist in the measurement and enhancement of the user experience, where your passion for data and your ability to formulate solid arguments based on it will be at the heart of your daily mission.

You act as a liaison between business teams and delivery teams in business and technology projects for the Digital sector.

This role allows you to have a positive impact on our organization, thanks to your business analysis skills, which contributes to the implementation of new technologies.

Your job

Analyze stakeholders' data needs, understand strategic issues and propose solutions that comply with the bank's guiding principles.
Use in-depth data analytics to make and defend arguments when making strategic decisions.
Regularly present data-driven insights in stakeholder meetings to influence strategic and operational decisions.
Collaborate with product owners, business line partners, IT, UX, business intelligence teams to analyze and optimize the performance of digital platforms and campaigns.
Perform high-level and detailed impact analyses from all angles with the help of experts.
Make proposals for the change management strategy to frame self-serve in order to develop the use of data.
Effectively document and communicate analyses and recommendations to stakeholders to support strategic decisions.

Your team

Digital is made up of more than 300 specialists who work in an agile, proactive and collaborative manner to seize opportunities, stay on the cutting edge of technology and continuously improve processes.

Within the Martech sector, you will be part of a team of 10 colleagues and report to the Senior Director of Martech Analytics. Our team stands out for being a dynamic team that seeks to change the digital marketing and customer experience landscape.

We aim to offer you maximum flexibility to support your quality of life. This translates into a hybrid work environment, as well as a flexible and adaptable schedule.

The Bank values continuous development and internal mobility. Our personalized training programs, based on learning in action, allow you to master your craft and develop new fields of expertise. Tools such as the Data Academy, language training, the Harvard Learning Center, and coaching and mentoring support are available to you at all times.

Prerequisite

Minimum of 3 years of experience in using data to argue and persuade in a professional context.
Ability to clearly articulate the business implications of data to a variety of audiences, including non-specialists.
Business analysis skills in a technologically driven ecosystem.
Experience in business process transformation, change management and continuous improvement.
Experience in using data analytics tools such as Adobe Analytics, Google Analytics, Snowlfake, Power BI.

Languages:

Language: French

Language: English

Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

Skills

Adobe Analytics Communication Data Analysis Digital Analytics Empathy Google Analytics Initiative Learning Agility Microsoft Power BI Resiliency Snowflake Stakeholder listening Stakeholder Management Teamwork

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

Health and wellness program, including many options
Flexible group insurance
Generous pension plan
Employee Share Ownership Plan
Employee and Family Assistance Program
Preferential banking services
Opportunities to get involved in community initiatives
Telemedicine service
Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. 

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first:

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.   Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. 

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!

Apply

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?