Job details

A career as a Senior Functional Analyst at the National Bank of Canada means participating in the organization’s IT cybersecurity sector major transformation, in the integration of digital customer transactional applications with client connection and profile management services (Customer Identity & Access Management - CIAM services).

Your job

• Define the solutions, support the implementation of the solution as well as write functional specifications intended for the developer teams, including the expected behaviors of the system, the use cases and the interactions of users with the system.
• Assist and participate in the implementation of the development strategy, tests and their automation.
• Identify and write business requirements (functional, non-functional, informational, transitional), understand their links, and keep them up to date during their life cycle and ensure their traceability.
• Participate in the development of robust and stable solutions for all requests.
• Make the link between business needs and technological requirements.
• Understand the target architecture and CIAM standards and influence stakeholders to respect them.
• Understand current processes & establish target processes by working closely with multiple stakeholders.
• Support the solution architect in producing architecture deliverables.
• Have a functional understanding of integration principles, such as using APIs.
• Work in an Agile team using the scrum methodology.

Your team

Within the IT sector, you are part of a team of forty colleagues, and you report to the Director, CIAM Project Support. Our team stands out for its multidisciplinary and its positive impact on many business sectors.

We ultimately aim to offer you maximum flexibility and quality of life. This notably means a hybrid work environment, as well as adaptable working hours.

The Bank values continuous development and internal mobility. Our personalized training programs enable you to master your job and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Center as well as coaching and mentoring support are available to you, at all times.

Prerequisites

• Knowledge of AWS and Atlassian tools (JIRA, Confluence, etc.)
• Understanding of the main concepts of identity and access management (SSO, MFA, OIDC, etc.).
• Strong communication skills and vulgarization of complex technical topics.
• Focused on achieving objectives and meeting deadlines.
• Experience in delivering technological solutions in Agile mode.
• Hands-on experience with quality assurance testing.