Equity Application Support Analyst

Attendance

Hybrid

Job number

31535

Category

Senior Professional

Status: Permanent

Type of Contract

Permanent

Schedule: Full-Time

Full Time / Part Time?

Full-Time

Posting date

09-Mar-2026

Area(s) of interest: Information technology

Location(s): Toronto

As an Equity Application Support Analyst in the Electronic Trading team at National Bank, you’ll be a specialist in various related IT/Trading activities. With your knowledge of IT, your experience in FIX Protocol and your knowledge of trading applications, you’ll have a positive impact on our clients and help to increase the bank’s profitability.

The position will be located in Toronto.

Your job

Oversee multiple client-facing trading systems in production, providing day-to-day support for all system components
Work closely with all internal and external stakeholders to support and deliver new features and address requests
Achieve business goals by analyzing and understanding clients’ needs and ensure continuous delivery based on agile methodologies
Carry out many production changes on your own after successfully testing them from A-Z
Ensure our documentation and ticketing systems are up to date
Identify potential risk areas and come up with solutions to mitigate any future risks
Participate in yearly DR activities with clients and vendors on scheduled weekends
Be responsible for post-trade activities such as drop copies, end-of-day files, CAT reporting, etc.

Your team

The IT and Operations team is made up of more than 5500 proactive, collaborative experts who work with agility to seize opportunities, stay on the cutting edge of technology, and continuously improve our processes.

As part of the electronic trading sector, you’ll be in a team of 5 colleagues, and you’ll report to the Senior Manager. Our team stands out for its expertise in finding solutions quickly, continuous and timely delivery of business requests, and the great relationship it has with its users and clients. You will also be working on the trade floor, which is a challenging, dynamic and rewarding environment.

We want to contribute to your quality of life by offering you as much flexibility as possible. For example, we offer hybrid work (remote and in the office) environment along with a flexible schedule that you can adapt to your needs.

The Bank values ongoing development and internal mobility. Our personalized training programs with on-the-job learning help you to master your role and develop new fields of expertise. Tools such as the Data Academy, language training, coaching, and mentoring support are always available.

Prerequisites

A college or bachelor’s degree in computer science, software engineering, business administration or a related field
Working knowledge/Experience with Trading Systems (Fidessa, Bloomberg, EMS/OMS, SOR’s)
Experience with FIX protocol, Linux, Python, AWS, Cloud computing are assets
FIX certification and CSC certification, an asset
Knowledge of any programming language (PowerShell, Python), an asset
Available for travel on occasions and the ability to work the occasional weekend.

Languages:

English

Skills

Application Support Artificial Intelligence Bloomberg Capital Markets Functional Analysis Linux Teamwork Trading Cybersecurity Initiative Learning Agility Resiliency AWS Lambda Fidessa Client Trade Allocation

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

* Health and wellness program, including many options

* Flexible group insurance

* Generous pension plan

* Employee Share Ownership Plan

* Employee and Family Assistance Program

* Preferential banking services

* Opportunities to get involved in community initiatives

* Telemedicine service

* Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. 

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.   Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. 

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!

Apply

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?