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ServiceNow-FSO Senior Developer

Attendance
Hybrid
Job number
29686
Category
Senior Professional
Status: Permanent
Type of Contract
Permanent
Schedule: Full-Time 
Full Time / Part Time?
Full-Time
Posting date
01-Dec-2025
Area(s) of interest: Information technology
Location(s): Montreal

A career as a developer – Financial Services Operations (FSO) in National Bank's it demand Management team means working as a specialist in automating and optimising demand management processes. This job allows you to have a positive impact on our organisation thanks to your ServiceNow development skills and technical expertise.

Your job

  • Design and configure solutions on the ServiceNow FSO module in accordance with quality standards and best practises
  • Collaborate with product teams, analysts and architects to understand needs and propose tailored solutions
  • Develop, maintain and optimise workflows Scripts and automations to support the Bank's processes
  • Integrate ServiceNow FSO with other systems via rest/SOAP APIs
  • Ensure code quality, perform unit tests and maintain technical and functional documentation

Your team

IT Vice-President is made up of more than 2500 specialists who work agile, proactive and collaborative to seize opportunities, stay on the cutting edge of technology and continuously improve processes.

You are part of a large team of 46 colleagues in the Request Management sector and report to the it manager. Our team stands out for its commitment to innovation and the quality of the solutions delivered. Our goal is to offer you maximum flexibility to promote your quality of life. This includes a hybrid work environment and a flexible and adaptable schedule.

The Bank values continuous development and internal mobility. Our personalised training programs, based on on on-the-job learning, help you master your profession and develop new fields of expertise. Tools such as the Data Academy, Language Training, Harvard Learning Centre and coaching and mentoring support are available to you at any time.

Prerequisites

  • University degree in computer science, software engineering or related field and 5 years of professional experience as a ServiceNow developer
  • Proven experience in ServiceNow development
  • Proficiency in JavaScript, Flow Designer, GlideScript, API and ServiceNow configuration tools
  • CSA/CAD ServiceNow certification (a major asset)
  • Experience with Agile/Scrum applied in JIRA

    Languages:
    French

    Skills

    Diversity & Inclusion ServiceNow System Deployment Teamwork Testing Decision Making Influence others Initiative Learning Agility Resiliency ServiceNow Financial Services Operations
    Your benefits
    In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. 
     
    * Health and wellness program, including many options
    * Flexible group insurance
    * Generous pension plan
    * Employee Share Ownership Plan
    * Employee and Family Assistance Program
    * Preferential banking services
    * Opportunities to get involved in community initiatives
    * Telemedicine service
    * Virtual sleep clinic 
     
    These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. 
     
    Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
     
    We're putting people first
    We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.   Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.  
     
    We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? 
     
    Come live your ambitions with us!

    Why work at National Bank?

    For an environment that supports your career path

    There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

    See more

    For an inclusive and diverse environment

    We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?

    See more

    Discover our culture

    Duration: 1 min 25 sec
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