SME Account Manager, Business Flex

Attendance

Hybrid

Job number

23424

Category

Intermediate Professional

Status: Permanent

Type of Contract

Permanent

Schedule: Full-Time

Full Time / Part Time?

Full-Time

Posting date

15-Nov-2024

Location: Toronto, Ontario

City

Toronto

Province/State

Ontario

Area of Interest: Advisory services, Commercial banking

Pursuing a career as a Flex Business Account Manager means being part of a dynamic team surrounded by experts. It also involves taking charge of entrepreneurial clients who contact Flex Business and referrals received from our partners. You ensure the growth of the client portfolio while efficiently serving SME clients who wish to receive remote advice. Through your passion for business development and your customer service experience, you will create a trusting relationship over the phone and develop our small to medium-sized business clientele. You will quickly become a privileged guide in all their financial projects.

Your job:

Provide advisory services in line with client needs
Analyze credit files, develop financing scenarios, and propose appropriate solutions
Negotiate terms and conditions of agreements with clients
Implement and follow up on recommendations made by various Bank specialists and its subsidiaries, promoting profitable business development
Take charge of your personal development, both in terms of skill evolution and knowledge of the economic aspects surrounding SMEs

Your team:

Reporting to the Director, Sales and Services, Flex Business, you collaborate daily with a team of 110 experts. The full-time position is 37.5 hours per week. The position holder must be available to work on rotation, from 8 am to 6 pm, Monday to Friday. The schedule may vary according to operational needs. The selected person will work in a hybrid mode and must ensure a presence in our branches in the Toronto area and its surroundings.

Our team values everyone's passions and bold ideas. Whether it's helping our clients achieve their goals or your colleagues realize what they love in life, we are united. We know we can count on our colleagues to promote knowledge sharing and mutual assistance.

Prerequisites:

Holder of a bachelor's degree, university certificate, or master's degree, depending on your academic achievements, with a minimum experience of three to seven years in business development
Experience in personal (or business, an asset) financing
Negotiation skills
Ability to communicate effectively
Knowledge of commercial products, an asset
Excellent teamwork and customer service skills
Ability to work in a constantly changing environment
Proficiency in French, an asset

The selected person will work in a hybrid mode and must ensure a presence in our branches and business centers in the region.

Languages:

English

Skills

Accountability Client-focused Communication Diversity & Inclusion Driving Results Emotional Intelligence Empathy Humility Initiative Learning Agility Resiliency Teamwork

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

Health and wellness program, including many options
Flexible group insurance
Generous pension plan
Employee Share Ownership Plan
Employee and Family Assistance Program
Preferential banking services
Opportunities to get involved in community initiatives
Telemedicine service
Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. 

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.   Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. 

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!!

Apply

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?