Skip to content

Senior analyst – Custody Operations

Attendance
Hybrid
Job number
33206
Category
Senior Professional
Status: Permanent
Type of Contract
Permanent
Schedule: Full-Time 
Full Time / Part Time?
Full-Time
Posting date
22-Jan-2026
Salary: starting at per year
Area(s) of interest: Operations
Location(s): Montreal, Toronto

A career as a Senior Analyst – Custody Operations at National Bank Trust means acting as a professional in managing a growing team where work is stimulating and varied. It involves implementing the necessary actions to deliver the service offering while aiming for efficiency, productivity, and profitability in your area. It's also about engaging and maximizing the contributions of your employees while ensuring their growth and skills development through personalized coaching.

Your organizational skills, rigor, proactivity, and ability to lead change will set you apart. This position reports to the Senior Director of Operations.

Your Role

• Support and lead your colleagues

• Process rejected non-standard transactions for settlement or payment

• Act as a resource person for business line account managers, internal and external portfolio managers and other operations teams.

• Responding to various requests, mainly by email, but also by phone

• Analyze various types of reconciliation and explain discrepancies and make recommendations to resolve issues

• Master the various processes related to Custody from end to end to provide quality support

Your Team's Mandate

• Ensure the settlement of daily transactions from institutional portfolio managers.

• Implement and maintain daily controls required for the smooth functioning of operations.

Your Team

Within the National Bank Trust sector, you are part of a large team of 150 colleagues across Canada (Montreal, Toronto, Vancouver) and report to the Director, Custody Operations at National Bank Trust. Our team stands out for its agility, dynamism, and personalized client approach.

Prerequisites

• Completed bachelor's degree relevant to the field and 5-6 years of relevant experience

• Experience in operations

• Experience analysing complex issues

• Good knowledge of assets custody and portfolio management.

• Good knowledge of transactions settlement activities

• Knowledge of SWIFT and SSCNET systems

• Knowledge of the Global+ system (an asset)

• Knowledge of life cycle of investment products (FX, Reorg, CASH MANAGEMENT, MONETARY RECONCILIATION) (an asset)

• Ability to quickly understand complex issues and devise action plans to resolve them.

• Influential leadership and excellent team spirit.

• Excellent written and verbal communication skills

Languages:
English, French
Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

Skills

Artificial Intelligence Diversity & Inclusion Teamwork Cybersecurity Empathy Initiative Learning Agility Resiliency
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and family assistance program
* Preferential banking services
* Involvement in community initiatives
* Telemedicine service
* Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment
We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!

Why work at National Bank?

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

See more

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?

See more

Discover our culture

Duration: 1 min 25 sec
Flexibility
Flexibility
Wellbeing
Wellbeing
Development
Development
Inclusive Environment
Inclusive Environment

Join our talent community

Sign up to get information on what’s new for your career and our events.

Access your profile

Complete your profile for a personalized experience and search made easy with job alerts relevant to you.