Chief Business Analyst

Présence

Hybrid

Job number

31961

Catégorie

Senior Professional

Statut: Permanent

État

Quebec

Type de contrat

Permanent

Pays

Canada

Programme: Full-Time

Temps plein/Temps partiel?

Full-Time

Date d'affichage

03-jun-2026

Champ d'intérêt:

Statut: Permanent

A career as a Chief Business Analyst at National Bank means playing a strategic and cross-functional analysis role within the CTO Performance & Evolution team.

Within a transforming organization, you play a central role in structuring, aligning, coordinating and evolving key processes under the responsibility of the CTO.

Your mandate is focused on aligning cross-functional reporting, from the operational level to executive bodies and orchestrating cross-functional CTO governance, in support of decision-making. You stand out for your spirit of synthesis and your executive pen.

Your job

Analyze and structure cross-functional reporting needs, ensuring consistency between operational, tactical and executive levels
Define and evolve reporting frameworks (indicators, narratives, frequencies)
Analyze, document and evolve the CTO's cross-functional governance processes (committees, roles, decision-making mechanisms)
Support the preparation of structured content for accountability bodies and committees.
Play the role of facilitator between stakeholders to ensure high quality content in a smooth process

Your team

Within the Technology sector, you are part of a large team of about thirty colleagues and report to the Senior Director Reporting & Orchestration in the CTO Performance & Evolution team. Our team stands out for the atmosphere of fun, mutual aid and its quality of delivery and collaboration with the other teams.

The Bank values continuous development and internal mobility. Our personalized training programs, based on learning through action, allow you to master your role and develop new areas of expertise. Tools such as Udemy, the Data Academy, language training, the Harvard Learning Center, and coaching and mentoring support are available to you at all times.

Prerequisites

Completed bachelor's or master's degree, related to the sector of activity and 7 to 10 years of relevant experience;
Experience in business process improvement and analysis
Experience in reporting and project management
Experience in research, market intelligence, synthesis and executive writing
Mastery of Atlassian tools (JIRA, Confluence, etc.)
Have the ability to popularize technical or specialized information at an executive level
Comfortable working in a cross-functional team, managing multiple priorities, or ambiguous situations and challenging complex topics
Knowledge of banking and the information security industry are assets.

Langues:

English, French

Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

Compétences

Banking Business Impact Analysis Business Process Improvement Business Process Mapping Change Management Communication Information Analysis Organization Skills Problem Solving Project Management Requirements Management Digital literacy Influence others Learning Agility Meeting facilitation

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

* Health and wellness program, including many options

* Flexible group insurance

* Generous pension plan

* Employee Share Ownership Plan

* Employee and family assistance program

* Preferential banking services

* Involvement in community initiatives

* Telemedicine service

* Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!

Apply

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?