Job details

A career as a Chief Application Analyst in the Financial Markets IT Delivery team at National Bank means acting as a new query analysis and application support manager.

 Your job

• Implement prerequisites and Cloud environments (AWS) for the development and deployment of application components (LoanIQ, Web App, BD, etc.)
• Support, analyze, communicate and coordinate the resolution of incidents, problems and application change requests with the Bank's teams and external suppliers
• Analyze and qualify requests for counter applications from users or internal or external partners
• Collaborate with multidisciplinary teams (business line, developers, analysts, solution architect, etc.) and be able to offer different analyses (functional, data, quality assurance)
• Understand business needs, issues and processes, document needs and prepare recommendations to design or adapt systems that meet needs and facilitate decision-making
• Ensure good IT hygiene of the application park under the responsibility of our sector
• Participate in the evolution of business orientations and the IT environment supporting them
• Create test scenarios and perform functional and technical tests.

Your team

IT is more than 2,300 experts who work in an agile, proactive and collaborative manner to seize opportunities, stay on the cutting edge of technology and continuously improve processes.

You are part of the IT – Financial Markets team. Our team stands out for its collaboration, agility and willingness to continuously improve. You report to the IT Asset Manager. 

We aim to offer you maximum flexibility to promote your quality of life. This is reflected in a hybrid work environment, as well as a flexible and adaptable schedule. The Bank values continuous development and internal mobility. Our personalized training programs, based on learning in action, allow you to master your craft and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Center, and coaching and mentoring support are available to you at all times.

Prerequisites

• Bachelor's degree or other industry-related diploma and several years of relevant experience
• Technical experience in analysis, technical support or incident management
• Experience in managing stakeholders, including working with suppliers
• Experience with LoanIQ, an asset
• Basic knowledge of databases and programming (be able to read pseudo-code)
• Experience with AWS cloud services (EKS, EC2, docker, route53, VPC, Lambda, terraform, etc.) is an asset
• Knowledge of collaborative work tools: Jira, Confluence, MS Office365
• Knowledge of initiative and operations management methodologies: Agile (Scrum, Kanban), ITIL, DevOps, or other
• Understanding of the delivery cycle/incident and problem management lifecycle is desirable
• Knowledge of development and monitoring tools: Remedy, AppDynamics, PowerBI, EasyBI, an asset.