Senior Director, Commercial Banking

Attendance

Hybrid

Job number

32130

Category

Manager

Status: Permanent

Type of Contract

Permanent

Schedule: Full-Time

Full Time / Part Time?

Full-Time

Posting date

01-Apr-2026

Area(s) of interest: Advisory services, Commercial banking

Location(s): Laval

Being a Director, Commercial Banking Team at National Bank means coaching a team of Commercial Account Managers to promote value‑added solutions across the Bank’s various Commercial Banking distribution channels, while also managing a senior portfolio of commercial clients.

You will stand out through your ability to support your team in the field, your business development skills, your influence, your leadership, and your collaborative mindset.

This position reports to the Regional Vice President, Commercial Banking, and covers the Laval and North Shore region.

Your rôle :

Manage a team of 5 to 8 Account Managers, in support of the Regional Vice President, by fostering an environment that drives engagement and achievement of objectives; the role may also include managing a client portfolio
Monitor employee performance and support skills development through personalized coaching
Optimize the sector’s efficiency, productivity, and profitability by implementing business growth strategies
Develop strategies with internal partners to maximize market impact and increase visibility within Commercial Banking
Contribute to the development of the annual business plan for your market and oversee its execution
Build and maintain long‑term client relationships through various acquisition and retention initiatives
Act as a Bank ambassador within the local community and strengthen relationships with key partners
Ensure an appropriate balance between risk management and profitability in business development activities
Ensure compliance with regulatory requirements and operational procedures
Stay informed of market developments and ensure that Commercial Banking products and services evolve to meet client needs and remain competitive
Take a proactive approach by identifying new ways of working, promoting continuous improvement, and leveraging new tools

Your team:

Within the Commercial Banking sector, you will be part of a team of professionals supporting commercial clients. You will also be surrounded by a strong ecosystem of experts to help deliver the most appropriate solutions to clients.

Reporting to the Associate Vice President, the position is based in Laval.

Our training programs are built around learning through action, enabling you to master your role. Access to colleagues with diverse expertise, experience, and backgrounds will further enrich your professional development.

Prerequisites :

Bachelor’s degree related to the field of activity with 7 years of relevant experience, or a Master’s degree with 5 years of relevant experience
Experience in people management and/or coaching
Strong experience in commercial credit and business development
Solid knowledge of banking systems
Strong influencing, leadership, and prioritization skills
Autonomy, organizational skills, and change‑management capability

Languages:

French

Skills

Critical Thinking Diversity & Inclusion Emotional Intelligence Innovation Management Risk Management Stress Management Business Alignment Data-Driven Decision-Making Decision Making Learning Agility Mobilization Partner Development Resiliency Strategic Vision Strategy Execution

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

* Health and wellness program, including many options

* Flexible group insurance

* Generous pension plan

* Employee Share Ownership Plan

* Employee and Family Assistance Program

* Preferential banking services

* Opportunities to get involved in community initiatives

* Telemedicine service

* Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. 

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.   Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. 

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!

Apply

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?