Branch Manager

Attendance

On-Site

Job number

22311

Category

Manager

Status: Permanent

Type of Contract

Permanent

Schedule: Full-Time

Full Time / Part Time?

Full-Time

Posting date

26-Aug-2024

Location: Rouyn-Noranda, Quebec

City

Rouyn-Noranda

Province/State

Quebec

Area of Interest: Advisory services, Personal banking

A career in management at National Bank means participating in the smooth running of your branch and ensuring daily listening and coaching. As Branch Manager, you are responsible for supporting and assisting the employees under your management in order to implement the Bank's strategic vision, while allowing your team to develop professionally.

Your role

· Achieve the expected financial contribution target of the branch, by identifying with your team the expected behaviors and business development activities

· Provide personalized coaching to advisors, the Client Service Manager and the business development support team to develop their skills and support them in their career path

· Hire, develop and manage the performance of your team members

· Mobilize the team to ensure a superior customer experience

· Ensure that your team members comply with and enforce established rules of engagement for customer segmentation, SEO, transaction execution, risk management, regulatory compliance and branch operating procedures

· Act as the Business Unit Compliance Officer (AUMR) to supervise all mutual fund representatives (SCRs)

· Develop a lasting relationship with the branch's customers, through various activities aimed at customer acquisition and retention

· Optimize service quality to small businesses, aligning advisor allocation with the branch's market potential

Your Team

With us, you will benefit from the solidity of a large company, a vast territory with great potential and working conditions allowing flexibility, while contributing to building the lives of people here. Our training programs based on learning in action allow you to master your role. Personalized training content is available to promote your continuous learning. Access to colleagues with different expertise, experiences and diverse profiles enriches your development from all points of view.

Basic requirements

· Between five and ten years of experience: in management and coaching of a consulting / business development team/ in business development in the financial field

· Diploma of College Studies (DEC) and eight to ten years of experience or Bachelor's degree related to the industry and five to seven years of experience or Master's degree and five years of experience, depending on the level of the position

· Be a mutual fund representative (REC)

· Be responsible for the compliance of the administrative unit (RCUA) or become one within 3-6 months of hiring

Languages:

French

Skills

Client-focused Critical Thinking Decision Making Diversity & Inclusion Emotional Intelligence Learning Agility Managerial Courage Mobilization Partner Development Problem Solving Resiliency Risk Management Strategy Execution Stress Management

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

Health and wellness program, including many options
Flexible group insurance
Generous pension plan
Employee Share Ownership Plan
Employee and Family Assistance Program
Preferential banking services
Opportunities to get involved in community initiatives
Telemedicine service
Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. 

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.   Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. 

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!

Apply

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?