Job details

A career as Manager, Modelled Account Program within National Bank Independent Network (NBIN), means being responsible for leading a specialized team providing end-to-end operational support for UMA, SMA, and discretionary portfolio programs. 

This role combines people leadership, operational ownership, and hands-on execution. You will be expected to maintain a deep working knowledge of day-to-day portfolio administration activities and actively support complex account issues, escalations, and peak workloads. You will also  act as a key control point between Firms in the program, Trading, Operations and Technology, ensuring accuracy, consistency and scalability of the program. 

In this newly created position, you will contribute meaningfully through your experience in portfolio administration, operational governance, and risk control. 

This role requires a strong on-site presence, with an expectation to work from the office four to five days per week in order to support close collaboration, operational oversight, and effective partnership with internal teams. 

Your role 

• Own the portfolio model governance framework, including model approvals, change management, version control, audit documentation, and model level constraints, rebalancing standards, and drift thresholds. 

• Act as the escalation point for model exceptions, mandate breaches, error resolution, cross client variances, and operational or financial risk investigations, and implement preventative controls. 

• Represent the Modelled Account Program in committees, audits, regulatory reviews, and strategic initiatives, and advise sponsor firms on program design, scalability, and compliance alignment. 

• Lead platform initiatives, including feature deployments, automation enhancements, data quality improvements, and the resolution of platform limitations. 

• Oversee operational execution by coordinating with Trading and Operations to ensure rebalancing activities comply with documented standards and service level standards. 

• Lead client and sponsor deliverables, including the production, review, and distribution of client statements and sponsor reporting. 

• Identify revenue growth opportunities, potential revenue leakage, operational inefficiencies, control gaps, and process risks, and implement sustainable solutions. 

• Manage and grow the team by planning capacity, setting priorities, managing risk exposure, establishing goals and expectations, and supporting performance, development, and accountability. 

Your team 

NBIN brings together specialists who work in an agile, proactive, and collaborative way to seize opportunities, stay at the forefront of technology, and continuously improve processes. 

Within the Modelled Account Program, you are part of a specialized and evolving team providing end-to-end operational support for managed and discretionary portfolio programs, and you report to a Senior Manager. The Bank values continuous development and internal mobility. Our personalized training programs, based on learning through action, allow you to master your role and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Center, and coaching and mentoring support are available to you at all times. 

Requirements 

• Hold a bachelor’s degree and at least six years of relevant experience in operations, portfolio administration, or wealth management. 

• Demonstrated experience with managed accounts and discretionary portfolio administration, including unified managed accounts and separately managed accounts. 

• Experience using portfolio management, trading, and wealth administration platforms and custodial systems. 

• Solid knowledge of fee structures, billing methodologies, and account lifecycle management. 

• Proven experience managing operational risk, controls, and audit-sensitive processes. 

• Advanced Excel skills and strong analytical capabilities.