Job details

A career as a Senior Training Advisor in the Business Training team at National Bank involves developing various commercial advisory roles. Your field experience and expertise will significantly impact the integration of new employees but also contribute to the improvement and development of new training content. Your communication skills will be key in this role, as will your adaptability to work effectively both virtually and in person.

Your Role:

• Participate in workforce development for new account managers (SME and CBC) with the designated training plan.
• Participate in committees or special projects requiring your expertise and act as a change agent in these contexts.
• Stay up to date on content expertise.
• Ensure the progression of learning, adherence to deadlines, and achievement of expected results during the training period.
• Follow up during training with RVP/AVP.
• Liaise with the design team to optimize the training of new SME/CBC account managers at the bank.
• Collaborate closely with various stakeholders to establish relevant and current training dissemination strategies.
• Act as a resource person with your expertise and knowledge to develop the skills and behaviors of learners.
• Conduct training sessions using collaboration tools like Teams for remote training and virtual classes.

Your Team:

You report to the Senior Manager - Commercial Banking Sales Effectiveness. The team holds a prominent position within the broader Business sector family. Well established across the organization, the team has the opportunity to positively impact all sectors of the Bank. We prioritize a variety of continuous learning methods to enrich your development, including on-the-job learning, available training content, and collaboration with colleagues of diverse expertise and profiles.

Prerequisites:

• Bachelor’s degree related to the field and six years of relevant experience OR Master’s degree related to the field and four years of relevant experience OR University certificate/first cycle and seven years of relevant experience.
• Recently held and/or well versed in the roles and responsibilities of SME/CBC account managers (essential).
• Experience in delivering training (highly desirable).
• Excellent communication and knowledge transfer skills.
• Excellent at simplifying complex information and adept at using available collaboration tools (virtual training).
• Strong influencing skills.
• Skilled in change management.
• Excellent time management and priority-setting abilities.
• Strong writing and synthesis skills.
• Proficiency in collaboration tools and software such as Word, Excel, and PowerPoint.
• Bilingual (spoken/written) in French and English.

Special Conditions:

• The individual will serve the SME/CBC sector – regions of Quebec and outside Quebec.
• Some occasional travel may be required based on the needs of the teams to be supported (work is primarily virtual).