Job details

We are seeking a dynamic and experienced Associate Regional Manager to join our Ontario Region leadership team, based in Ottawa. This role plays a critical part in supporting our Wealth Management Advisors and driving regional growth. As a key member of the management team, you will provide strategic coaching, operational oversight, and business development support to help Advisors scale their practices and deliver exceptional client service.

You’ll act as a bridge between Advisors and senior leadership, ensuring alignment with firm priorities and fostering a culture of performance and compliance. This is a high-impact role for a relationship-driven leader who thrives in a fast-paced, collaborative environment.

Key Responsibilities

Advisor Support & Performance

• Coach Advisors to maximize productivity, revenue, and client service quality
• Facilitate business planning and connect teams with internal partners (Insurance, Expert Team, Wealth Management Solutions Group)
• Provide tactical solutions to improve team efficiency and client experience
• Conduct regular meetings to identify performance obstacles and growth opportunities
• Assist with succession planning and team development initiatives
• Represent the firm at community and corporate events

Business Development & Recruitment

• Generate actionable business development ideas and tools for Advisors
• Review and approve Marketing Allowance requests within firm guidelines
• Contribute to recruitment efforts and build relationships in the local market
• Support onboarding and integration of new Advisors

Leadership & Communication

• Act as a strategic liaison between Advisors and senior leadership
• Communicate organizational goals, policy changes, and strategic initiatives clearly and effectively
• Support Advisors through change management and adoption of new tools and processes
• Lead and assist in hosting branch and regional meetings

Operational & Compliance Oversight

• Handle escalations and resolve day-to-day operational issues
• Ensure compliance with regulatory and firm policies through coaching and communication
• Maintain the compliance structure and oversee the Regional Compliance Monitor
• Evaluate and provide feedback to improve customer service and client experience
• Set performance objectives for associates, sales assistants, and administrative staff

Qualifications & Requirements

• Bachelor’s or Master’s degree in a relevant field
• 6–8 years of experience in the brokerage industry, including 4+ years managing Advisors
• Eligible for CIRO registration (RR license preferred)
• Completion of CSI Investment Dealer Supervisory Course (IDSC), Canadian Securities Course (CSC), and Conduct and Practices Handbook (CPH) preferred
• Strong client-centric approach and business development skills
• Excellent relationship management, negotiation, and partner engagement abilities
• Proven ability to solve complex problems and mediate within large teams
• Superior oral and written communication skills

National Bank Financial – Wealth Management is one of Canada’s largest securities brokerage firms, with nearly 850 Advisors managing assets for over 300,000 clients. As part of the National Bank of Canada, we offer the strength of a major financial institution with a culture that values flexibility, innovation, and personal growth.

We are committed to supporting your quality of life through flexible work arrangements, meaningful career development, and a collaborative environment where your leadership can make a lasting impact.