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Computer Systems Operator

Attendance
Hybrid
Job number
23213
Category
Professional
Status: Permanent
Type of Contract
Permanent
Schedule: Full-Time 
Full Time / Part Time?
Full-Time
Posting date
31-Oct-2024
Location: Montreal, Quebec
City
Montreal
Province/State
Quebec
Area of Interest: Information technology

A career as a computer operator in the CCO team at the National Bank means acting as a specialist in technological operations. This job allows you to have a positive impact on our organization, thanks to your ability to learn, your ability to multitask and your ease of adaptation.

Your job

  • Have an appetite and skills for automating operational processes
  • Participate proactively in incident resolution
  • Develop and review work systems and processes in order to improve them and ensure quality
  • Protect the interests of the Bank by ensuring compliance with established policies, standards and procedures
  • Act as a “coach” to your less experienced colleagues and represent the department or the Bank to various organizations, authorities or stakeholders
  • Carry out complex and varied analyzes as well as carry out various important evaluations in order to provide relevant information for decision-making
  • Participate in or carry out special projects having an impact on the evolution of practices, policies or products
  • Formulate recommendations to optimize the efficiency of operations and the quality of information.
  • Monitor activities and ensure you obtain all the data necessary for the control and smooth running of activities.
  • Ensure optimal stability and availability of data and processes

Your team

Within the Operations, Infrastructure Delivery and IT Security Assets sector, you are part of a large team of 30 colleagues, and you report to the CCO Director.  Our team stands out for its great agility and speed of support. Several working hours are possible, and the position offered is a full-time day position over 3 days (Thursday to Saturday) from 6:30 a.m. or 8:30 a.m. until 7:00 p.m. or 9:00 p.m.

Our training programs based on learning in action allow you to master your profession. Personalized training content on topics such as (to be completed) is available to promote your continued learning. Access to colleagues with different expertise, experiences and diverse profiles enriches your development from all points of view.

Prerequisites

  • Bachelor's degree related to the sector of activity and five years of relevant experience OR Master's degree related to the sector of activity and three years of relevant experience OR University certificate/PUB 1st cycle and seven years of relevant experience
  • Great knowledge of corporate data
  • Mastery of Script language
  • Knowledge of the Datadog tool and the Salesforce ticketing system an asset
  • Knowledge of SQL Developer (SQL queries)
  • Knowledge of UNIX/Linux commands
  • Knowledge of Python


Languages:
English, French
Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

Skills

Artificial Intelligence Curiosity Cybersecurity Diversity & Inclusion Empathy Initiative Learning Agility Resiliency Rigor Teamwork

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

  • Health and wellness program, including many options
  • Flexible group insurance
  • Generous pension plan
  • Employee Share Ownership Plan
  • Employee and Family Assistance Program
  • Preferential banking services
  • Opportunities to get involved in community initiatives
  • Telemedicine service
  • Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. 

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first:

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.  Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We want to offer an accessible, barrier-free workplace to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!

Why work at National Bank?

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

See more

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?

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Discover our culture

Duration: 1 min 25 sec
Flexibility
Flexibility
Wellbeing
Wellbeing
Development
Development
Inclusive Environment
Inclusive Environment

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