Chief Business Analyst Card Domain

Attendance

Hybrid

Job Number

22436

Category

Senior Professional

Status: Permanent

Type of Contract

Permanent

Schedule: Full-Time

Full Time / Part Time?

Full-Time

Posting date

05-Sep-2024

Location: Montreal, Quebec

City

Montreal

Province/State

Quebec

Area of Interest: Information technology

A career as a Chief Business Analyst in the Card Domain team at National Bank, you’ll liaise with business teams and delivery teams.

You’ll work in Agile mode and will be part of a squad that manages and delivers business and technology projects for different sectors. In this role, you’ll have the opportunity to use your business analysis skills to help implement new technologies and make a positive impact on our organization.

Your job

Support product owners, business line partners and IT teams in their decision-making and deliveries
Define the scope of processes to be optimized and proactively take charge of planning activities for the various deliverables
Lead workshops with multiple stakeholders with varied levels and expertise
Model current and target processes based on the Bank’s existing mapping practices
Carry out high level and detailed impact analyses on all angles of processes, with the help of experts
Apply best practices to identify and write business requirements (functional, non-functional, informational, transitional), understand their connections and ensure their traceability
Define and identify user test scenarios and support users with operational transfer
Make proposals for change management strategies for users of the solution.

Your team

The IT team is made up of more than 2,300 proactive, collaborative experts who work with agility to seize opportunities, stay on the cutting edge of technology, and continuously improve our processes.

As part of the Card Domain, you’ll be on a large team of 200 colleagues, and you’ll report to Delivery Manager. As part of an experienced team dedicated to the transformation of Domaine Cartes, you will contribute to projects in a team composed of project managers, business analysts and quality assurance.

The Bank values ongoing development and internal mobility. Our personalized training programs with on-the-job learning help you to master your role and develop new fields of expertise. Tools such as the Data Academy, language training, Harvard Manage Mentor, coaching, and mentoring support are always available.

Prerequisites

University degree in a related field and several years of relevant experience
Business analysis skills in a tech-based ecosystem
Experience in the end-to-end transformation of business processes
Knowledge of business process improvement and mapping: Business Capacities, modeling, BPMN, Lean approach
Experience with testing scenarios and user support
Ability to think strategically, analytical, synthesis and communication skills
Knowledge of Agile methodology (Scrum, Kanban, SAFe) and Atlassian suite tools (Jira, Confluence, etc.).

Languages:

English, French

Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

Skills

Agile Scrum Banking BPMN Business Impact Analysis Business Process Improvement Business Process Mapping Change Management Communication Influence others Information Analysis JIRA Learning Agility Organization Skills Problem Solving Requirements Management

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

Health and wellness program, including many options
Flexible group insurance
Generous pension plan
Employee Share Ownership Plan
Employee and Family Assistance Program
Preferential banking services
Opportunities to get involved in community initiatives
Telemedicine service
Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. 

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first:

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.  Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We want to offer an accessible, barrier-free workplace to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!

Apply

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?