Chief Business Analyst

Attendance

Hybrid

Job Number

22021

Category

Senior Professional

Status: Permanent

Type of Contract

Permanent

Schedule: Full-Time

Full Time / Part Time?

Full-Time

Posting date

07-Aug-2024

Location: Montreal, Quebec

City

Montreal

Province/State

Quebec

Area of Interest: Information technology

A career as a Chief Business Analyst in the Payments and Cash Management Delivery team is to act as a liaison between business teams and delivery teams.

You are agile and a member of a team that manages and delivers business and technology projects for different sectors. This role allows you to have a positive impact on our organization, thanks to your business analysis skills, which contributes to the implementation of new technologies.

Your job

Under the guidance of the product owner, take business needs and requirements
Support OP, business line partners and IT teams in their decision making and deliverables
Define the scope of processes to be optimized and proactively support the planning of activities for different deliverables. Maintain the backlog
Lead workshops with multiple stakeholders at various levels and expertise
Model current and target processes based on mapping practices in place at the Bank
Conduct high-level and detailed impact assessments on all angles of the process and with expert assistance
Apply best practices to identify and write business requirements (functional, non-functional, informational, transitional), understand their linkages and ensure traceability
Contribute to the evolving roadmap in conjunction with the release’s supplier notes
Define, identify user test scenarios (SIT, functional, UA) and support users in the operational transfer
Operationalize solutions within BNC operational teams involved in end-to-end processes
Make proposals for the change management strategy to the solution users.

Your team

IT is more than 2,300 experts who work in an agile, proactive and collaborative manner to seize opportunities, stay on the cutting edge of technology and improve processes continuously.

Within the Payment Department, you are part of a large team of 25 colleagues and report to the Senior Manager – IT Delivery, Payments and Cash Management projects and initiatives. Our team is distinguished by its versatility both at the business and practical level.

We aim to offer you maximum flexibility to promote your quality of life. This is reflected in a hybrid working environment, as well as flexible and adaptable schedules.

The Bank values continuous development and internal mobility. Our customized training programs, based on learning in action, allow you to master your profession and develop new fields of expertise. Tools such as the Data Academy, language training, the Harvard Learning Centre and coaching and mentoring support are available to you at all times.

Prerequisites

Industry-related university degree and several years of relevant experience
Business analysis skills in a technology-savvy ecosystem
Experience in end-to-end business process transformation, change management and continuous improvement
Knowledge of business process improvement and mapping: modelling, BPMN, lean approach
Experience with test scenarios and user support
Ability to think strategically, analytical, synthesizing and communication skills
Knowledge of the Agile methodology (Scrum, Kanban, SAFe) and Atlassian tools (JIRA, Confluence…).

Languages:

English, French

Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

Skills

Banking Business Impact Analysis Business Process Improvement Business Process Mapping Change Management Communication Critical Thinking Influence others Information Analysis Meeting facilitation Organization Skills Project Management Swift SWIFT Payments Testing

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

Health and wellness program, including many options
Flexible group insurance
Generous pension plan
Employee Share Ownership Plan
Employee and Family Assistance Program
Preferential banking services
Opportunities to get involved in community initiatives
Telemedicine service
Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. 

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first:

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.  Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We want to offer an accessible, barrier-free workplace to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!

Apply

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?