Lead Quality Assurance

Attendance

Hybrid

Job number

24177

Category

Senior Professional

Status: Permanent

Type of Contract

Permanent

Schedule: Full-Time

Full Time / Part Time?

Full-Time

Posting date

18-Jun-2025

Location: Montreal, Quebec

City

Montreal

Province/State

Quebec

Area of Interest: Information technology

A career as Lead Quality Assurance at National Bank means acting as the leader of a team of Quality Assurance Analysts for the SAP platform and document management (ECM). Your skills in coaching, delivery quality and quality assurance will be assets for our team.

Our structure and management style offer great autonomy and accountability in a dynamic work environment. We also offer the opportunity to progress within a solid company of national scope.

Your job

Define and drive the strategy, processes and execution of quality assurance for different products
Supervise automated and manual tests, including the design of test plans and maintenance of existing cases
Collaborate closely with the business teams to meet the testing needs on SAP and ECM
Ensure the production of quality reports (coverage, defects, regressions) and compliance with safety and performance standards
Actively participate in testing and their automation
Detect deviations from standards, rigorously document results and communicate accurately.
Foster innovation and continuous improvement of tools and practices
Implement and monitor performance indicators (KPIs) to assess the quality of tests and the team’s workload.

Your team

The IT and Operations sector is made up of more than 5,500 experts who work in an agile, proactive and collaborative manner to seize opportunities, stay at the cutting edge of technology and continuously improve processes.

You report to the senior director, cross-functional functions, ECM domain and SAP platform. Our team stands out for its desire to make the Bank’s SAP platform and document management tools stable and efficient, in addition to ensuring their maintenance and evolving the tools to improve the Bank’s performance, with the aim of generating effectiveness and efficiency.

We aim to offer you maximum flexibility to promote your quality of life. This is reflected by a hybrid work environment (2 days per week in person), as well as a flexible and adaptable schedule.

The Bank values continuous development and internal mobility. Our personalized training programs, based on learning in action, allow you to master your profession and develop new fields of expertise.

Prerequisites

University degree related to the sector of activity and several years of relevant experience
Skills to communicate effectively and negotiate with project stakeholders
Experience in a Quality Lead position for multidisciplinary teams
Good experience with test tools such as Selenium, Tosca, Postman, SoapUI, ReadyAPI or Rest Assured
Mastery of manual and automated tests, test case writing, scripts, and the configuration of test environments
Familiarity with AWS environments and key integration points of SAP technology.

Languages:

English, French

Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

Skills

Agile Testing Communication Diversity & Inclusion Manual Testing Quality Assurance Teamwork Empathy Initiative Learning Agility Resiliency Automated Testing

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

* Health and wellness program, including many options

* Flexible group insurance

* Generous pension plan

* Employee Share Ownership Plan

* Employee and Family Assistance Program

* Preferential banking services

* Opportunities to get involved in community initiatives

* Telemedicine service

* Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. 

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.   Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. 

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!

Apply

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?